Alora Bay's Payment Policy

1. Accepted Payment Methods

At Alora Bay, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

Credit & Debit Cards: Visa, MasterCard, American Express, Diner's Club, Discover
PayPal
Apple Pay, Google Pay & Shop Pay
Venmo
Bank Transfers (for bulk orders – contact us for details)

All payments are processed in British Pound (GBP £).

2. Payment Processing

Payments must be completed at the time of purchase.
Orders will not be processed or shipped until full payment has been received.
If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

All prices listed on the Alora Bay are in British Pound (GBP £).
Prices are subject to change without notice.
Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

The Alora Bay Shop uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
We do not store your credit card or payment details.

5. Refunds & Chargebacks

Refunds are processed according to our Refund & Return Policy.
Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at support@alorabay.com.

6. Fraud Prevention

Alora Bay reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
Additional identity verification may be requested for high-value transactions.

7. Contact Us

Store Name: Alora Bay

Address: 100a George St, Croydon, London, CR0 1GP, United Kingdom

Email: support@alorabay.com

Phone: +44232677639

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (UK time)

We do our best to reply to your e-mail within 1-2 business days.